Service

Maintenance & Support

AMC plans, security updates, performance monitoring, bug fixes, uptime tracking, and 24/7 support — your website stays fast, secure, and always online.

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Overview

Maintenance & Support

Your website is not a one-time project — it’s a living digital asset that needs regular care. Our maintenance plans keep your site updated, secure, and performing at its best so you never lose customers to downtime or a slow, outdated website.

What’s Included

Everything we deliver

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Security Updates

Regular WordPress core, theme, and plugin updates. Malware scanning, firewall management, and immediate patching when vulnerabilities are discovered.

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Performance Monitoring

Core Web Vitals tracking, page speed monitoring, and proactive optimisation so your site stays fast and Google-friendly.

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Bug Fixes

Unlimited minor bug fixes and content changes included in all AMC plans — usually resolved within 24 hours of reporting.

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Uptime Monitoring

24/7 uptime monitoring with instant alerts if your website goes down. Most issues resolved before you even notice them.

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Daily Backups

Automated daily backups stored securely off-site. One-click restore if anything ever goes wrong.

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Monthly Health Reports

Monthly report covering uptime, page speed scores, security scans, updates applied, and a full summary of all work done.

Our Process

How we work

Audit

Review your current website’s health — speed, security, outdated plugins, and vulnerabilities.

Onboard

Set up monitoring, backups, and security tools. Fix all existing issues in week one.

Maintain

Monthly updates, security patches, and performance optimisations on a fixed schedule.

Report

Monthly health report so you always know your site is in safe hands.

What does Maintenance & Support cost?

Every business is different — goals, competition, and existing digital presence all affect what’s needed. Rather than show a fixed price that might not fit your situation, we audit your business for free and build a custom, fixed-price proposal. You only pay for what you actually need.

Free audit included

Fixed-price proposal

Reply within 2 hours

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FAQs

Common questions

What CMS platforms do you support? ▼

WordPress (all themes and page builders), Webflow, Shopify, and custom HTML/PHP/React sites. We also take on maintenance for sites built by other agencies.

How fast do you fix bugs? ▼

Critical issues (site down, security breach) within 2 hours. Standard bug fixes within 24 hours. Content updates within 48 hours.

What if I need new features added? ▼

Maintenance plans cover bug fixes and updates — not new feature development. New features are scoped and quoted separately, with a discounted rate for existing AMC clients.

Do I need maintenance if my site rarely changes? ▼

Yes — even static sites need security patches, SSL certificate renewal, hosting management, and plugin updates. An unmaintained site is a security risk. A maintenance plan is the cheapest insurance you can buy.

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